{"id":22402,"date":"2014-12-09T11:41:04","date_gmt":"2014-12-09T10:41:04","guid":{"rendered":"https:\/\/surfbox.de\/?page_id=12402"},"modified":"2026-04-08T11:20:13","modified_gmt":"2026-04-08T09:20:13","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/surfbox.de\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"
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The<\/span> <\/span>following<\/span> <\/span>terms<\/span> <\/span>and conditions<\/span> <\/span>apply<\/span> <\/span>to<\/span> <\/span>all<\/span> <\/span>items<\/span> <\/span>on<\/span> <\/span>our<\/span> <\/span>website<\/span> <\/span>surfbox.de<\/span> <\/span>and<\/span> <\/span>www.box2000.com<\/span>.<\/span><\/div>\n
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1<\/span> C<\/span>onclusion<\/span> <\/span>of the<\/span> <\/span>contract<\/span><\/h3>\n
On<\/span> <\/span>this<\/span> <\/span>portal<\/span> <\/span>can<\/span> <\/span>be<\/span> <\/span>contracted<\/span> <\/span>only<\/span> <\/span>in<\/span> <\/span>German<\/span> <\/span>language<\/span>.<\/span> <\/span>Specify<\/span> <\/span>a<\/span> <\/span>binding<\/span> <\/span>offer<\/span> <\/span>at<\/span> <\/span>the<\/span> <\/span>MOBILA<\/span> <\/span>Verwaltungs<\/span> <\/span>GmbH<\/span> <\/span>if<\/span> <\/span>you<\/span> <\/span>have<\/span> <\/span>go<\/span> <\/span>through<\/span> <\/span>the<\/span> <\/span>online ordering process<\/span> <\/span>by<\/span> <\/span>entering<\/span> <\/span>the<\/span> <\/span>information<\/span> <\/span>there<\/span> <\/span>required<\/span> <\/span>and<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>final<\/span> <\/span>step<\/span> <\/span>the<\/span> <\/span>button<\/span> <\/span>click<\/span> “Send <\/span>email”<\/span>. <\/span>After<\/span> <\/span>you<\/span> <\/span>have<\/span> <\/span>placed<\/span> <\/span>your<\/span> <\/span>order<\/span>,<\/span> <\/span>we<\/span> will <\/span>send<\/span> you <\/span>an<\/span> <\/span>email<\/span> <\/span>confirming<\/span> <\/span>the<\/span> <\/span>reception<\/span> of <\/span>your<\/span> <\/span>order<\/span> <\/span>and<\/span> <\/span>details<\/span> of <\/span>which<\/span> <\/span>lists<\/span> <\/span>(acknowledgement<\/span> of <\/span>receipt).<\/span> <\/span>This<\/span> <\/span>receipt<\/span> <\/span>represents<\/span> <\/span>no<\/span> <\/span>acceptance<\/span> of <\/span>your<\/span> <\/span>offer<\/span>,<\/span> <\/span>but<\/span> <\/span>you<\/span> <\/span>should<\/span> <\/span>only<\/span> <\/span>inform<\/span> <\/span>that<\/span> <\/span>your<\/span> <\/span>order<\/span> <\/span>was<\/span> <\/span>received<\/span>.<\/span> <\/span>The<\/span> <\/span>contract<\/span> <\/span>is<\/span> <\/span>only<\/span> <\/span>concluded<\/span> <\/span>with<\/span> <\/span>delivery<\/span> of <\/span>the<\/span> <\/span>goods<\/span> <\/span>ordered<\/span> <\/span>by<\/span> <\/span>you<\/span>.<\/span><\/div>\n
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2.<\/span> I<\/span>dentity<\/span> <\/span>of the<\/span> <\/span>contracting partner<\/span><\/h3>\n
The<\/span> <\/span>contract<\/span> <\/span>is<\/span> <\/span>concluded<\/span> <\/span>with<\/span> <\/span>the<\/span> <\/span>Mobila<\/span> <\/span>Verwaltungs<\/span> <\/span>GmbH<\/span>,<\/span> <\/span>unless<\/span> <\/span>otherwise<\/span> <\/span>specified.<\/span><\/div>\n
Annabergstr.<\/span> <\/span>164<\/span>,<\/span> <\/span>D-45721<\/span> <\/span>Haltern<\/span> <\/span>am<\/span> See<\/span><\/div>\n
Seat<\/span>:<\/span> <\/span>Haltern<\/span> <\/span>am<\/span> <\/span>see<\/span>,<\/span> <\/span>Amtsgericht<\/span> <\/span>Gelsenkirchen<\/span> <\/span>HRB<\/span> 5976<\/span><\/div>\n
VAT-ID:<\/span> <\/span>DE157955948<\/span><\/div>\n
Creditor identifier:<\/span> <\/span>DE75ZZZ00000192328<\/span><\/div>\n
Managing Director<\/span> <\/span>Dariusz<\/span> <\/span>Sterzel<\/span>,<\/span> <\/span>Monika Sterzel<\/span><\/span><\/div>\n
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3. Storing of personal data<\/span><\/h3>\n<\/div>\n
See<\/span> <\/span>privacy statement<\/span>.<\/span><\/div>\n
<\/div>\n

4.<\/span> <\/span>area<\/span> of <\/span>application<\/span><\/h3>\n
These<\/span> <\/span>terms<\/span> and <\/span>conditions<\/span> <\/span>from<\/span> <\/span>Mobila<\/span> <\/span>(hereinafter<\/span> <\/span>“seller”)<\/span> <\/span>apply<\/span> <\/span>to<\/span> <\/span>all<\/span> <\/span>contracts<\/span> <\/span>concluded<\/span> <\/span>a<\/span> <\/span>consumer<\/span> <\/span>or<\/span> <\/span>contractor<\/span> <\/span>(hereinafter referred<\/span> to as the <\/span>“customer”)<\/span> <\/span>with<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>in respect<\/span> <\/span>of the<\/span> <\/span>goods<\/span> <\/span>represented<\/span> <\/span>by<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>and\/or<\/span> <\/span>services<\/span>. <\/span>This<\/span> <\/span>inclusion<\/span> <\/span>is<\/span> <\/span>contradicted<\/span> <\/span>by<\/span> <\/span>the<\/span> <\/span>customer<\/span>‘s <\/span>own<\/span> <\/span>terms<\/span>,<\/span> <\/span>unless<\/span> <\/span>otherwise<\/span> <\/span>agreed<\/span>.<\/span> <\/span>A<\/span> <\/span>consumer<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>sense<\/span> of <\/span>these<\/span> <\/span>general<\/span> <\/span>terms<\/span> and <\/span>conditions<\/span> <\/span>is<\/span> <\/span>every<\/span> <\/span>natural<\/span> <\/span>person<\/span> <\/span>who<\/span> <\/span>concludes<\/span> <\/span>a<\/span> <\/span>legal transaction<\/span> <\/span>for<\/span> <\/span>a<\/span> <\/span>purpose<\/span> <\/span>which<\/span> <\/span>can<\/span> <\/span>be<\/span> <\/span>attributed<\/span> <\/span>neither<\/span> to <\/span>their<\/span> <\/span>commercial<\/span> <\/span>nor<\/span> <\/span>their<\/span> <\/span>self-employed<\/span> <\/span>activity<\/span>. <\/span>An<\/span> <\/span>entrepreneur<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>sense<\/span> of <\/span>these<\/span> <\/span>general<\/span> <\/span>terms<\/span> and <\/span>conditions<\/span> <\/span>is<\/span> <\/span>any<\/span> <\/span>natural<\/span> <\/span>or<\/span> <\/span>legal<\/span> <\/span>person<\/span> <\/span>or<\/span> <\/span>a<\/span> <\/span>legal<\/span> <\/span>person society<\/span>,<\/span> <\/span>which<\/span> <\/span>is<\/span> <\/span>a<\/span> <\/span>legal transaction<\/span> <\/span>in<\/span> the <\/span>exercise<\/span> of <\/span>their<\/span> <\/span>independent<\/span> <\/span>professional<\/span> <\/span>or<\/span> <\/span>commercial<\/span> <\/span>activity<\/span>.<\/span><\/div>\n
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5.<\/span> C<\/span>onclusion<\/span> of the <\/span>contract<\/span><\/h3>\n
On<\/span> <\/span>the<\/span> <\/span>seller’s<\/span> <\/span>website<\/span> <\/span>contained<\/span> <\/span>illustrations<\/span> <\/span>represent<\/span> <\/span>no<\/span> <\/span>binding<\/span> <\/span>offers<\/span> on the <\/span>part<\/span> <\/span>of the<\/span> <\/span>seller<\/span>,<\/span> <\/span>they<\/span> <\/span>serve<\/span> <\/span>to<\/span> <\/span>make<\/span> of <\/span>a<\/span> <\/span>binding<\/span> <\/span>offer<\/span> <\/span>by<\/span> <\/span>the<\/span> <\/span>customer<\/span>. <\/span>The<\/span> <\/span>customer<\/span> <\/span>can<\/span> <\/span>submit<\/span> <\/span>by phone<\/span>,<\/span> <\/span>in writing<\/span>,<\/span> <\/span>the<\/span> <\/span>offer<\/span> <\/span>by<\/span> <\/span>fax<\/span>,<\/span> <\/span>by<\/span> <\/span>E-Mail<\/span>, <\/span>or<\/span> <\/span>using<\/span> <\/span>the<\/span> <\/span>online order form<\/span> <\/span>of the<\/span> <\/span>seller<\/span>.<\/span> <\/span>When<\/span> placing <\/span>an<\/span> <\/span>order<\/span> <\/span>via<\/span> <\/span>the<\/span> <\/span>online order form<\/span>, <\/span>the<\/span> <\/span>customer<\/span> <\/span>enters<\/span> <\/span>after<\/span> <\/span>entering<\/span> <\/span>his\/her<\/span> <\/span>personal<\/span> <\/span>data<\/span> <\/span>and<\/span> <\/span>by<\/span> <\/span>clicking<\/span> <\/span>the<\/span> <\/span>button<\/span> <\/span>“Send<\/span> <\/span>E-Mail”<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>final step<\/span> <\/span>of the<\/span> <\/span>ordering process<\/span> <\/span>from<\/span> <\/span>a<\/span> <\/span>legally<\/span> <\/span>binding<\/span> <\/span>contract<\/span> <\/span>in<\/span> <\/span>relation<\/span> <\/span>to<\/span> <\/span>the<\/span> <\/span>goods<\/span> <\/span>specified<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>order<\/span>.<\/span><\/div>\n
The<\/span> <\/span>seller<\/span> <\/span>can<\/span> <\/span>offer<\/span> of <\/span>the<\/span> <\/span>customer<\/span> <\/span>a<\/span> <\/span>written<\/span> <\/span>(letter)<\/span> <\/span>or<\/span> <\/span>electronically<\/span> <\/span>transmitted<\/span> <\/span>order confirmation<\/span> <\/span>(fax<\/span> <\/span>or<\/span> <\/span>E-Mail)<\/span> <\/span>or<\/span> <\/span>by<\/span> <\/span>delivery<\/span> <\/span>of the<\/span> <\/span>goods<\/span> <\/span>within<\/span> <\/span>five<\/span> <\/span>days<\/span> <\/span>from<\/span> <\/span>accepting<\/span>.<\/span> <\/span>The<\/span> <\/span>seller<\/span> <\/span>is<\/span> <\/span>entitled<\/span> <\/span>to<\/span> <\/span>refuse<\/span> <\/span>the<\/span> <\/span>acceptance<\/span> <\/span>of the<\/span> <\/span>order<\/span>.<\/span><\/div>\n
The<\/span> <\/span>order processing<\/span> <\/span>and<\/span> <\/span>contact<\/span> <\/span>held<\/span> <\/span>usually<\/span> <\/span>by<\/span> <\/span>email<\/span> <\/span>and<\/span> <\/span>automated<\/span> <\/span>order processing<\/span>.<\/span> <\/span>The<\/span> <\/span>customer<\/span> <\/span>has<\/span> <\/span>to make<\/span> <\/span>sure that<\/span> <\/span>the<\/span> <\/span>E-Mail<\/span> <\/span>address<\/span> <\/span>indicated<\/span> <\/span>for<\/span> <\/span>order processing<\/span> <\/span>is<\/span> <\/span>true<\/span>,<\/span> <\/span>so<\/span> <\/span>that<\/span> <\/span>the<\/span> <\/span>E-Mails<\/span> <\/span>sanded<\/span> <\/span>by<\/span> <\/span>the<\/span> <\/span>seller<\/span> can <\/span>be<\/span> <\/span>received<\/span> <\/span>at<\/span> <\/span>this<\/span> <\/span>address<\/span>. <\/span>In particular<\/span>, <\/span>the<\/span> <\/span>customer<\/span> <\/span>with<\/span> <\/span>the<\/span> <\/span>use<\/span> <\/span>of<\/span> <\/span>SPAM filters<\/span> <\/span>has<\/span> <\/span>to<\/span> <\/span>ensure that<\/span> <\/span>all<\/span> <\/span>of<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>or<\/span> <\/span>that<\/span> <\/span>third party<\/span> <\/span>responsible<\/span> for <\/span>the<\/span> <\/span>processing<\/span> of <\/span>orders<\/span> <\/span>sent<\/span> <\/span>mails<\/span> <\/span>can<\/span> <\/span>be<\/span> <\/span>delivered<\/span>.<\/span><\/div>\n<\/div>\n<\/div>\n
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6<\/span> R<\/span>eturn costs<\/span> <\/span>when<\/span> <\/span>exercising<\/span> the <\/span>right<\/span> <\/span>of<\/span> <\/span>withdrawal<\/span><\/h3>\n
You<\/span> <\/span>bear<\/span> <\/span>the<\/span> <\/span>direct<\/span> <\/span>cost<\/span> <\/span>of<\/span> <\/span>returning<\/span> <\/span>the<\/span> <\/span>goods<\/span>.<\/span> <\/span>The<\/span> <\/span>costs<\/span> <\/span>for<\/span> <\/span>the<\/span> <\/span>return<\/span> of <\/span>the<\/span> <\/span>non-package shipping enabled<\/span> <\/span>goods<\/span> <\/span>(roof boxes),<\/span> <\/span>which<\/span> <\/span>are<\/span> <\/span>picked<\/span> up <\/span>by<\/span> <\/span>forwarding<\/span>,<\/span> <\/span>are<\/span> <\/span>the<\/span> <\/span>same<\/span> <\/span>ones<\/span> <\/span>that<\/span> <\/span>you<\/span> <\/span>pay<\/span> <\/span>for<\/span> <\/span>the<\/span> <\/span>freight<\/span> to you + 50 % . <\/span><\/span><\/span>Package-ready<\/span> <\/span>goods<\/span> <\/span>such as<\/span> <\/span>spare parts<\/span> <\/span>or<\/span> <\/span>roof rack<\/span> <\/span>return cost<\/span> <\/span>of<\/span> 30<\/span>.00<\/span> <\/span>EUR<\/span> <\/span>in<\/span> <\/span>Germany<\/span> <\/span>(plus<\/span> <\/span>another<\/span> <\/span>15,00<\/span> <\/span>EUR<\/span> <\/span>from<\/span> <\/span>abroad)<\/span> <\/span>or<\/span> <\/span>arrange<\/span> <\/span>a<\/span> <\/span>free<\/span> <\/span>return<\/span>, <\/span>at<\/span> <\/span>your<\/span> <\/span>expense.<\/span>
\n<\/span><\/div>\n
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7<\/span> Right of <\/span>revocation<\/span><\/h3>\n
You<\/span> <\/span>have<\/span> <\/span>the<\/span> <\/span>right<\/span> <\/span>to<\/span> <\/span>cancel<\/span> <\/span>this<\/span> <\/span>contract<\/span> <\/span>within<\/span> <\/span>14<\/span> <\/span>days<\/span> <\/span>without<\/span> <\/span>giving<\/span> <\/span>reasons<\/span>.<\/span> <\/span>The<\/span> <\/span>revocation period<\/span> <\/span>is<\/span> <\/span>fourteen<\/span> <\/span>days<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>date<\/span> <\/span>on<\/span> <\/span>which<\/span> <\/span>you<\/span> <\/span>or<\/span> <\/span>a<\/span> <\/span>third party<\/span> <\/span>nominated<\/span> <\/span>by<\/span> <\/span>you<\/span>,<\/span> <\/span>which<\/span> <\/span>is<\/span> <\/span>not<\/span> <\/span>the<\/span> <\/span>carrier<\/span>,<\/span> <\/span>have<\/span> <\/span>taken<\/span> <\/span>the<\/span> <\/span>goods<\/span> <\/span>in<\/span> <\/span>possession<\/span><\/span><\/span>.<\/span> <\/span>Be<\/span> <\/span>ordered<\/span> <\/span>number<\/span> of <\/span>goods<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>framework<\/span> of <\/span>a<\/span> <\/span>single<\/span> <\/span>order<\/span>, <\/span>and<\/span> <\/span>these<\/span> <\/span>are<\/span> <\/span>delivered<\/span> <\/span>separately<\/span>,<\/span> <\/span>the<\/span> <\/span>period<\/span> of <\/span>fourteen<\/span> <\/span>days<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>date<\/span> <\/span>on<\/span> <\/span>which<\/span> <\/span>you<\/span> <\/span>or<\/span> <\/span>a<\/span> <\/span>third party<\/span> <\/span>nominated<\/span> <\/span>by<\/span> <\/span>you<\/span>,<\/span> <\/span>who<\/span> <\/span>is<\/span> <\/span>not<\/span> a <\/span>carrier<\/span>,<\/span> <\/span>have<\/span> <\/span>made<\/span> <\/span>the<\/span> <\/span>last<\/span> <\/span>goods<\/span> <\/span>owned<\/span><\/span><\/span><\/span><\/span>. <\/span>A<\/span> <\/span>single<\/span> <\/span>order<\/span> <\/span>but<\/span> <\/span>not<\/span> <\/span>already<\/span> <\/span>exists<\/span>,<\/span> <\/span>if<\/span> <\/span>you<\/span> <\/span>have<\/span> <\/span>ordered<\/span> <\/span>several<\/span> <\/span>products<\/span> <\/span>at<\/span> <\/span>the<\/span> <\/span>same<\/span> <\/span>time<\/span>. <\/span>Each<\/span> <\/span>product<\/span> <\/span>must<\/span> <\/span>be<\/span> <\/span>related<\/span> <\/span>to each other<\/span>.<\/span> <\/span>Delivered<\/span> <\/span>goods<\/span> <\/span>in<\/span> <\/span>several<\/span> <\/span>partial shipments<\/span> <\/span>or<\/span> <\/span>pieces<\/span>,<\/span> <\/span>is<\/span> <\/span>the<\/span> <\/span>period<\/span> of <\/span>fourteen<\/span> <\/span>days<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>date<\/span> <\/span>on<\/span> <\/span>which<\/span> <\/span>you<\/span> <\/span>or<\/span> <\/span>a<\/span> <\/span>third party<\/span> <\/span>nominated<\/span> <\/span>by<\/span> <\/span>you<\/span>,<\/span> <\/span>who<\/span> <\/span>is<\/span> <\/span>not<\/span> a <\/span>carrier<\/span>,<\/span> <\/span>took<\/span> <\/span>the<\/span> <\/span>last<\/span> <\/span>broadcast of part<\/span> of <\/span>or<\/span> <\/span>the<\/span> <\/span>last<\/span> <\/span>piece<\/span> of <\/span>property<\/span> <\/span>or<\/span> <\/span>has<\/span>.<\/span> <\/span>To<\/span> <\/span>exercise<\/span> <\/span>your<\/span> <\/span>right<\/span> of <\/span>withdrawal<\/span>,<\/span> <\/span>to<\/span> <\/span>us<\/span>,<\/span><\/div>\n
Mobila<\/span> <\/span>Verwaltungs<\/span> <\/span>GmbH<\/span>,<\/span><\/div>\n
Annabergstr.<\/span> <\/span>164<\/span><\/div>\n
D<\/span> <\/span>45721<\/span> <\/span>Haltern<\/span> <\/span>am<\/span> see<\/span><\/div>\n
Tel<\/span>:<\/span> <\/span>0049<\/span> <\/span>2364<\/span> <\/span>6142<\/span><\/div>\n
Fax<\/span>:<\/span> <\/span>0049<\/span> <\/span>2364<\/span> <\/span>69493<\/span>,<\/span>.<\/span><\/div>\n
Email<\/span>:<\/span> <\/span>info@surfbox.de<\/span><\/div>\n
using<\/span> <\/span>a<\/span> <\/span>unique<\/span> <\/span>statement<\/span> <\/span>(for example<\/span>, <\/span>a<\/span> <\/span>letter<\/span> <\/span>sent<\/span> <\/span>by<\/span> <\/span>mail<\/span>,<\/span> <\/span>fax<\/span>,<\/span> <\/span>E-Mail)<\/span> <\/span>of<\/span> <\/span>your<\/span> <\/span>decision<\/span> <\/span>to<\/span> <\/span>cancel<\/span> <\/span>this<\/span> <\/span>contract<\/span>,<\/span> <\/span>inform<\/span>.<\/span> <\/span>You<\/span> <\/span>can<\/span> <\/span>use<\/span> <\/span>a<\/span> <\/span>sample cancellation form<\/span>,<\/span> <\/span>which<\/span> <\/span>is<\/span> <\/span>however<\/span> <\/span>not<\/span> <\/span>required<\/span>.<\/span> <\/span>You<\/span> <\/span>can<\/span> <\/span>electronically<\/span> <\/span>fill<\/span> <\/span>out<\/span> <\/span>the<\/span> <\/span>sample<\/span> <\/span>cancellation form<\/span>, <\/span>or<\/span> <\/span>an<\/span> <\/span>other<\/span> <\/span>clear<\/span> <\/span>explanation<\/span> <\/span>on<\/span> <\/span>our<\/span> <\/span>Web page<\/span> <\/span>surfbox.de<\/span> <\/span>and<\/span> <\/span>submit<\/span>.<\/span> <\/span>Make<\/span> <\/span>use<\/span> <\/span>of<\/span> <\/span>this<\/span> <\/span>possibility<\/span>,<\/span> <\/span>so<\/span> <\/span>we<\/span> <\/span>will<\/span> <\/span>send<\/span> <\/span>you<\/span> <\/span>a<\/span> <\/span>confirmation<\/span> <\/span>of<\/span> <\/span>the<\/span> <\/span>receipt<\/span> <\/span>of<\/span> <\/span>such<\/span> <\/span>revocation<\/span> <\/span>immediately<\/span> <\/span>(e.g.<\/span> <\/span>by<\/span> <\/span>EMail)<\/span>.<\/span><\/div>\n
Special<\/span> <\/span>notes<\/span><\/div>\n
Your<\/span> <\/span>right<\/span> of <\/span>withdrawal<\/span> <\/span>expires<\/span> <\/span>prematurely<\/span> <\/span>if<\/span> <\/span>the<\/span> <\/span>contract<\/span> <\/span>by<\/span> <\/span>both<\/span> <\/span>parties<\/span> <\/span>at<\/span> <\/span>your<\/span> <\/span>explicit<\/span> <\/span>request<\/span> <\/span>is<\/span> <\/span>complete<\/span> <\/span>before<\/span> <\/span>you<\/span> <\/span>have exercised<\/span> <\/span>your<\/span> right of <\/span>revocation<\/span>.<\/span><\/div>\n
If<\/span> <\/span>you<\/span> <\/span>are<\/span> an <\/span>entrepreneur<\/span> <\/span>within<\/span> <\/span>the<\/span> <\/span>meaning<\/span> <\/span>of<\/span> <\/span>\u00a7<\/span> <\/span>14<\/span> of the <\/span>civil<\/span> <\/span>code (BGB<\/span>)<\/span> <\/span>and<\/span> <\/span>act<\/span> <\/span>at<\/span> the <\/span>conclusion<\/span> <\/span>of the<\/span> <\/span>Treaty<\/span> <\/span>in<\/span> the <\/span>exercise<\/span> of <\/span>your<\/span> <\/span>commercial<\/span> <\/span>or<\/span> <\/span>self-employed<\/span> <\/span>activity<\/span>,<\/span> <\/span>the<\/span> <\/span>right<\/span> of <\/span>withdrawal<\/span> <\/span>does not<\/span> <\/span>exist<\/span>.<\/span><\/div>\n
Exclusion or premature expiry of the right of withdrawal.<\/div>\n
The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded<\/div>\n
<\/div>\n
Consequences<\/span> <\/span>of<\/span> <\/span>revocation<\/span><\/strong><\/div>\n<\/div>\n<\/div>\n
<\/div>\n
In the event that you revoke from the contract, we have to refund all payments which we have received from you including the delivery costs (except for additional costs arising from your choice of a different type delivery than the affordable standard delivery which we offer), immediately, not later than within fourteen days from day on which your notification of cancellation of this contract has been received by us. We use the same means of payment that you used for the original transaction, unless something expressly different has been agreed upon with you; you will never be charged a fee for this refund. We can refuse the refund until we have received the returned goods or until you have furnished proof that you have sent the goods back to us, depending on whichever takes place first. You must return or transfer the goods to us immediately, within fourteen days of the day on which you have notified us of the cancellation of this contract. The period has been observed if you send the goods prior to the lapse of the fourteen day period. You have to bear the costs of returning the goods. For roof boxes, this is the same price as you paid for freight + 50 %, for spare parts and other accessory the return costs are 30 EUR in Germany (plus another 15 EUR from abroad) or arrange a free return at your expense. You are only responsible for covering any loss in value of the goods if this loss in value is based on unnecessary handling of the goods in order to inspect the characteristics, properties and function of the goods.<\/div>\n

8<\/span> P<\/span>rices<\/span> <\/span>and<\/span> <\/span>deliveries<\/span>,<\/span> invoice, <\/span>payment options<\/span><\/h3>\n
All<\/span> <\/span>prices<\/span> <\/span>are<\/span> <\/span>in<\/span> <\/span>EURO<\/span>,<\/span> <\/span>include<\/span> <\/span>VAT<\/span> <\/span>of<\/span> country to be delivered to<\/span>\u00a0<\/span>and<\/span> <\/span>are<\/span> <\/span>exclusive<\/span> of <\/span>shipping costs<\/span>. They can deviate of German prices.\u00a0<\/span> <\/span>The<\/span> <\/span>price<\/span> <\/span>at<\/span> <\/span>the<\/span> <\/span>time<\/span> of <\/span>the<\/span> <\/span>order<\/span> <\/span>is<\/span> <\/span>valid<\/span>. <\/span>Delivery<\/span> <\/span>takes place<\/span> <\/span>within<\/span> <\/span>Europe<\/span>.<\/span> <\/span>Delivery times<\/span> <\/span>and<\/span> <\/span>shipping costs<\/span> <\/span>abroad<\/span> <\/span>differ<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>German<\/span>, <\/span>and<\/span> <\/span>can<\/span> <\/span>be<\/span> <\/span>obtained<\/span> <\/span>by phone or at the homepage under ‘shipping costs<\/strong>‘.<\/span>\u00a0<\/span>if<\/span> <\/span>not<\/span> <\/span>specified<\/span>. <\/span>Already<\/span>, <\/span>you<\/span> <\/span>can<\/span> <\/span>specify<\/span> <\/span>a<\/span> <\/span>delivery date<\/span> <\/span>when<\/span> <\/span>ordering<\/span>.<\/span> <\/span>If<\/span> <\/span>we<\/span> <\/span>receive<\/span> <\/span>your<\/span> <\/span>order<\/span> <\/span>up<\/span> to <\/span>11<\/span> <\/span>hours<\/span> on <\/span>a<\/span> <\/span>business day<\/span>,<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>can<\/span> <\/span>deliver<\/span> <\/span>within<\/span> <\/span>2<\/span> – 3 labour<\/span>\u00a0days<\/span> <\/span>in<\/span> <\/span>Germany<\/span>.<\/span> <\/span>An<\/span> <\/span>express delivery<\/span> <\/span>on<\/span> <\/span>the<\/span> <\/span>next<\/span> <\/span>business day<\/span> <\/span>is<\/span> an <\/span>additional<\/span> <\/span>fee<\/span> <\/span>of<\/span> <\/span>30<\/span> <\/span>EUR<\/span> only <\/span>within<\/span> <\/span>Germany<\/span>.<\/span> <\/span>If<\/span> <\/span>a<\/span> <\/span>product<\/span> <\/span>is<\/span> <\/span>not<\/span>\u00a0<\/span> <\/span>in stock<\/span>,<\/span> <\/span>you<\/span> <\/span>immediately<\/span> <\/span>receive<\/span> <\/span>a<\/span> <\/span>written<\/span> <\/span>information or by phone<\/span> <\/span>about<\/span> <\/span>the<\/span> <\/span>new<\/span> <\/span>delivery date<\/span>.<\/span> <\/span>Of course<\/span>, <\/span>in<\/span> <\/span>this<\/span> <\/span>case<\/span>, <\/span>you<\/span> <\/span>have<\/span> <\/span>the<\/span> <\/span>opportunity<\/span> <\/span>to<\/span> <\/span>cancel<\/span> <\/span>the<\/span> <\/span>order<\/span> <\/span>if<\/span> <\/span>you<\/span> <\/span>can<\/span>not<\/span> <\/span>accept<\/span> <\/span>the<\/span> <\/span>later<\/span> <\/span>delivery date<\/span>.<\/span><\/div>\n
For<\/span> <\/span>deliveries<\/span> <\/span>within<\/span> <\/span>Germany<\/span><\/strong>, <\/span>the<\/span> <\/span>seller<\/span> <\/span>offers<\/span> the <\/span>following<\/span> <\/span>payment options<\/span>:<\/span><\/div>\n
<\/div>\n
– <\/span>Cash in <\/span>advance<\/span><\/div>\n
– Cash\/EC- card<\/span> <\/span>for<\/span> <\/span>pickup<\/span> <\/span>at factory<\/span><\/span><\/div>\n
– <\/span>PAYPAL<\/span> <\/span><\/span><\/div>\n
<\/div>\n
The<\/span> <\/span>seller<\/span> <\/span>offers<\/span> <\/span>following<\/span> <\/span>payment<\/span> <\/span>for<\/span> <\/span>deliveries<\/span><\/strong> <\/span>abroad<\/span><\/strong>:<\/span><\/div>\n
–\u00a0 <\/span>Cash in <\/span>advance<\/span><\/div>\n
–\u00a0 <\/span>PAYPAL<\/span> (<\/span> Switzerland 4,9 % Exchange fee)
\n<\/span><\/div>\n
<\/div>\n
For<\/span> <\/span>deliveries<\/span> <\/span>to<\/span> <\/span>countries<\/span> <\/span>outside<\/span> <\/span>the<\/span> <\/span>EU (<\/span>E.g. Switzerland<\/span>)<\/span>, <\/span>more<\/span> <\/span>charges<\/span> <\/span>may<\/span> <\/span>apply<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>particular case<\/span> <\/span>that<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>is<\/span> <\/span>not<\/span> <\/span>responsible<\/span> <\/span>and<\/span> <\/span>which<\/span> are <\/span>by<\/span> <\/span>the<\/span> <\/span>customers<\/span>. <\/span>These<\/span> <\/span>include<\/span>, for example,<\/span> <\/span>costs<\/span> <\/span>for<\/span> <\/span>the<\/span> <\/span>money transfer<\/span> <\/span>by<\/span> <\/span>credit institutions<\/span> <\/span>(such as<\/span> <\/span>transfer fees<\/span>,<\/span> <\/span>exchange fees)<\/span> <\/span>or<\/span> <\/span>legal import<\/span> <\/span>duties<\/span> <\/span>or<\/span> <\/span>taxes<\/span> <\/span>(E.g.<\/span>, <\/span>tariffs).<\/span><\/div>\n
In<\/span> <\/span>SEPA (only for German accounts) direct debit<\/span> <\/span>payment<\/span>, <\/span>the<\/span> <\/span>seller<\/span> <\/span>will<\/span> <\/span>catch<\/span> <\/span>up<\/span> <\/span>a<\/span> <\/span>standardized<\/span> <\/span>economic information<\/span>.<\/span><\/div>\n
<\/div>\n
You will receive an<\/span> invoice<\/strong> including<\/span> value added tax\u00a0<\/span> or<\/span> tax-free<\/span> overseas<\/span> shipments<\/span> (<\/span>outside the EU<\/span>) or<\/span> upon invoicing<\/span> with<\/span> VAT<\/span> number<\/span>. The<\/span> original invoice<\/span> is<\/span> on the packaging<\/span> in a red envelope<\/span>. A copy<\/span> will be sent by<\/span> mail<\/span> after<\/span> order processing<\/span>.<\/span><\/span><\/div>\n

9<\/span> S<\/span>hipping<\/span><\/h3>\n
At<\/span> <\/span>surfbox.de<\/span> <\/span>or<\/span> <\/span>box2000.com<\/span>, <\/span>you<\/span> <\/span>usually<\/span> pay <\/span>for shipping and packaging\u00a0 to\u00a0<\/span> <\/span>Germany<\/span>: 79,00<\/span> <\/span>EUR<\/span> <\/span>for<\/span> <\/span>roof boxes<\/span> <\/span>up<\/span> to <\/span>230<\/span> <\/span>cm<\/span>,<\/span> 119<\/span>,00<\/span> <\/span>EUR<\/span> <\/span>for<\/span> <\/span>all<\/span> <\/span>other<\/span> <\/span>roof boxes\/surf boxes<\/span>\u00a0<\/span><\/span>except JUMBO, 139,00 \u20ac.<\/span>.<\/span> <\/span>These<\/span> <\/span>loads<\/span> <\/span>and<\/span> <\/span>also<\/span> <\/span>overseas freight<\/span> <\/span>are<\/span> <\/span>specified<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>ordering process<\/span>. <\/span>On<\/span> <\/span>the<\/span> <\/span>website<\/span> <\/span>the<\/span> <\/span>freight<\/span> <\/span>“Shipping costs”<\/span> <\/span>can<\/span> <\/span>be<\/span> <\/span>seen<\/span> <\/span>beforehand<\/span>.<\/span> <\/span>Hereby<\/span>, <\/span>the<\/span> <\/span>freight<\/span> <\/span>and<\/span> <\/span>packing costs<\/span> <\/span>are<\/span> <\/span>only<\/span> <\/span>partially<\/span> <\/span>covered,<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>does<\/span> <\/span>the<\/span> <\/span>rest<\/span>.<\/span> <\/span>The<\/span> <\/span>shipping<\/span> <\/span>of<\/span> <\/span>spare parts<\/span> <\/span>and<\/span> <\/span>accessories<\/span> <\/span>will be<\/span> <\/span>charged<\/span> <\/span>with<\/span> <\/span>per<\/span> <\/span>shipment<\/span> <\/span>currently<\/span> 9<\/span>.90<\/span> <\/span>EUR<\/span> <\/span>in<\/span> <\/span>Germany<\/span>.<\/span><\/div>\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n
The receiver<\/span> (<\/span>customer) of the<\/span> roof box<\/span> must<\/span> check the<\/span> packaging upon delivery.<\/span> Should<\/span> the carton<\/span> be<\/span> damaged<\/span>, the<\/span> shipper<\/span> must confirm in writing<\/span> “<\/span>packaging damaged<\/span>“.\u00a0 The best way is to make a photo. The freight forwarder<\/span> is liable only if<\/span> the<\/span> cardboard<\/span> is checked<\/span> properly<\/span> when received.<\/span> Should<\/span> this<\/span> be<\/span> damaged<\/span>, the<\/span> confirmation<\/span> of the forwarder<\/span> is enough<\/span>.<\/span> Goods<\/span> can be<\/span> unpacked<\/span> later<\/span>. Turns out<\/span> within three days<\/span>, that<\/span> the goods are<\/span> defective<\/span>, customer has to send immediately<\/span> to MOBILA (<\/span>under info@surfbox.de<\/span>) or fax<\/span> to<\/span> 0049-2364-69493<\/span> a photo of the<\/span> box<\/span> and<\/span> of the damaged carton.<\/span><\/span><\/div>\n
<\/div>\n
The commercial customer (employer) bears the risk of loss or damage to the goods as soon as the seller has handed over the goods to the transport company<\/span>.<\/span><\/div>\n
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We would like to point out that a parking permit granted by you to the freight forwarder is at your expense in the event of damage or loss of the goods.<\/div>\n
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10<\/span> W<\/span>arranty<\/span><\/h3>\n
(1) Should<\/span> <\/span>supplied<\/span> <\/span>items<\/span> <\/span>have<\/span> <\/span>obvious<\/span> <\/span>material<\/span> <\/span>or<\/span> <\/span>manufacturing defects<\/span>,<\/span> <\/span>including<\/span> <\/span>transport damage<\/span>,<\/span> <\/span>so<\/span>\u00a0<\/span> send immediately <\/span>complaint about<\/span> <\/span>such<\/span> <\/span>errors<\/span> to the seller<\/span>.<\/span> <\/span>However<\/span>, <\/span>the<\/span> failure to <\/span>comply<\/span> with <\/span>this<\/span> <\/span>complaint<\/span> <\/span>has<\/span> <\/span>no<\/span> <\/span>consequences<\/span> <\/span>for<\/span> <\/span>your<\/span> <\/span>statutory<\/span> <\/span>rights<\/span>.<\/span> <\/span>The<\/span> <\/span>statutory<\/span> <\/span>claims<\/span> <\/span>shall apply<\/span> <\/span>for<\/span> <\/span>all<\/span> <\/span>occurring<\/span> <\/span>during<\/span> <\/span>the<\/span> <\/span>legal<\/span> <\/span>warranty period<\/span> <\/span>of<\/span> <\/span>2<\/span> <\/span>years<\/span> <\/span>defects<\/span> of <\/span>the<\/span> <\/span>goods<\/span> <\/span>according<\/span> to <\/span>their<\/span> <\/span>choice<\/span>. For commercial<\/span> customers, the warranty \/ guarantee concerning new goods <\/span>is limited to one year. For\u00a0<\/span><\/span> special or<\/span> used goods<\/span>, the warranty or guarantee is omitted fundamentally<\/span>.<\/span><\/div>\n<\/div>\n

\n<\/span>(2) The Mobila GmbH assumes for all roof boxes, which are marketed by MOBILA under the name SURF LINE BOX or Box.2000, a guarantee (guarantee) of 5 years on materials and workmanship compared to the registered in the account buyer (first time buyers) from <\/span>date of purchase. <\/span>MOBILA accepts during the warranty period defects in materials and workmanship, either by repairing the damaged parts or replaced (depends on the assessment of MOBILA from), without calculating the costs incurred to the first purchaser. <\/span>The exclusions listed below must be observed. <\/span>The first buyer has to bear the costs incurred for the return of the product cost. <\/span>For the processing of the damage the original invoice is submitted.<\/span><\/span><\/span>(3) The guarantee will not apply to damage caused outside the influence of MOBILA; <\/span>this includes, inter alia, m<\/span>isuse of the product, overloading or assembly and use not in accordance with the MOBILA assembly instructions, guidelines and safety requirements. <\/span>The warranty does not interfere with damage caused by accidents, storm damage, unlawful use of the vehicle or by existing damage on the vehicle to which the MOBILA roof box was mounted, arise. <\/span>Excluded are damages due to incorrect installation of the previously assembled roof carrier. <\/span>MOBILA is not liable for damage caused by improper securing of the load, that is, <\/span>are different as recommended by MOBILA, emerged. <\/span>During the warranty period, the original purchaser is entitled to repair or replacement of damaged MOBILA product. <\/span>All subsequent and additional damage is excluded from this warranty. <\/span>Damage to the vehicle, to the cargo or other people and assets are also excluded from this warranty. <\/span>Any use and installation of the roof box on your vehicle in strong winds at your own risk.<\/span><\/span><\/span><\/p>\n

(4) The above provisions restrict neither the rights of the original purchaser in accordance with the relevant statutory provisions, nor does it affect the rights against MOBILA which the purchase agreement was concluded. <\/span>This is especially true for warranty claims which remain at large.<\/span><\/span><\/span><\/p>\n

(5) The rights in case of defects of the goods shall be governed by the statutory provisions.<\/span><\/span><\/span><\/p>\n

(6) Claims of entrepreneurs who are merchants within the meaning of the HGB put forward that these are their due under \u00a7 377 HGB inspection and complaint complied with properly in writing within 14 calendar days of receipt of goods. <\/span>This notification obligation does not apply to customers who are consumers as defined in \u00a7 13 BGB.<\/span><\/span><\/span><\/p>\n

(7) The period of limitation of entrepreneurs is 12 months for new goods, calculated from transfer of risk to the contractor; <\/span>for used or\u00a0 special goods (Sonderposten)\u00a0 warranty for entrepreneurs is excluded. <\/span>This shortening of the warranty obligation does not apply to customers who are consumers as defined in \u00a7 13 BGB.<\/span><\/span><\/p>\n<\/div>\n

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11<\/span> R<\/span>eservation<\/span> of <\/span>title<\/span><\/h3>\n
On<\/span> <\/span>all<\/span> <\/span>products<\/span> <\/span>delivered<\/span> <\/span>by<\/span> <\/span>us<\/span>, <\/span>we<\/span> <\/span>reserve<\/span> <\/span>the<\/span> <\/span>property<\/span> <\/span>until<\/span> <\/span>all<\/span> of <\/span>our<\/span> <\/span>claims<\/span> <\/span>against<\/span> <\/span>you<\/span> <\/span>or<\/span> <\/span>the<\/span> <\/span>recipient<\/span> <\/span>of the<\/span> <\/span>goods<\/span>,<\/span> <\/span>are<\/span> <\/span>met<\/span>.<\/span> <\/span>This<\/span> <\/span>concerns<\/span> <\/span>also<\/span> <\/span>future<\/span> <\/span>emerging<\/span> <\/span>demands<\/span>.<\/span> <\/span>To<\/span> <\/span>assert<\/span> of <\/span>our<\/span> <\/span>retention<\/span> of title, <\/span>we<\/span> <\/span>are<\/span> <\/span>entitled<\/span> <\/span>to<\/span> <\/span>demand<\/span> <\/span>the<\/span> <\/span>immediate<\/span> <\/span>publication<\/span> of <\/span>the<\/span> <\/span>article<\/span>,<\/span> to the <\/span>exclusion<\/span> of <\/span>any<\/span> right of <\/span>retention<\/span>. <\/span>Legally<\/span> <\/span>established or<\/span> <\/span>undisputed<\/span> <\/span>counter claims<\/span> <\/span>are<\/span> <\/span>excluded<\/span>.<\/span><\/div>\n<\/div>\n
<\/div>\n
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12<\/span> P<\/span>ayments<\/span>,<\/span> <\/span>due dates<\/span>,<\/span> default of <\/span>payment<\/span><\/h3>\n
The<\/span> <\/span>goods<\/span> <\/span>are<\/span> <\/span>optionally<\/span> <\/span>specified<\/span> <\/span>as explained<\/span> <\/span>under<\/span> <\/span>point<\/span> <\/span>8<\/span>.<\/span> <\/span>If<\/span> <\/span>you<\/span> <\/span>defaulted<\/span> on <\/span>your<\/span> <\/span>payments<\/span>,<\/span> <\/span>so<\/span> <\/span>we<\/span> <\/span>reserve<\/span> the <\/span>right<\/span> <\/span>to<\/span> <\/span>charge<\/span> <\/span>you<\/span> <\/span>fees<\/span> <\/span>charged<\/span>.<\/span> <\/span>Advance payment<\/span> <\/span>is<\/span> <\/span>agreed upon<\/span>,<\/span> <\/span>payment<\/span> <\/span>is<\/span> <\/span>due<\/span> <\/span>within<\/span> <\/span>one<\/span> <\/span>week<\/span> <\/span>of<\/span> <\/span>order<\/span>,<\/span> <\/span>in<\/span> <\/span>each<\/span> <\/span>case<\/span> <\/span>prior<\/span> to <\/span>delivery<\/span>.<\/span> <\/span>If<\/span> you <\/span>select<\/span> of <\/span>the<\/span> <\/span>payment method<\/span> <\/span>direct debit<\/span> <\/span>and<\/span> <\/span>bank account data<\/span> <\/span>of the<\/span> <\/span>customer<\/span>, <\/span>the<\/span> <\/span>seller<\/span> <\/span>is<\/span> <\/span>authorized<\/span> <\/span>revocably<\/span> <\/span>to<\/span> <\/span>collect<\/span> <\/span>the<\/span> <\/span>invoice amount<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>customer<\/span>‘s <\/span>specified<\/span> <\/span>account<\/span>.<\/span> <\/span>The<\/span> <\/span>debit<\/span> <\/span>takes place<\/span> <\/span>one<\/span> <\/span>week<\/span> <\/span>after<\/span> <\/span>delivery<\/span> <\/span>to<\/span> <\/span>the<\/span> <\/span>customer<\/span>.<\/span> <\/span>The<\/span> <\/span>direct debit<\/span> due to <\/span>lack<\/span> of <\/span>sufficient funds<\/span> <\/span>or<\/span> <\/span>due to<\/span> <\/span>indicating<\/span> <\/span>a<\/span> <\/span>false<\/span> <\/span>bank account<\/span> <\/span>if<\/span> <\/span>not<\/span> <\/span>redeemed<\/span> <\/span>or<\/span> <\/span>debit<\/span> the <\/span>customer<\/span> <\/span>objects<\/span>,<\/span> <\/span>even though<\/span> <\/span>he<\/span> <\/span>is<\/span> <\/span>not<\/span> <\/span>entitled<\/span> <\/span>to do this,<\/span> <\/span>the<\/span> <\/span>customer<\/span> <\/span>has<\/span> <\/span>to<\/span> <\/span>bear<\/span> <\/span>the<\/span> <\/span>costs<\/span> <\/span>incurred<\/span> <\/span>by<\/span> <\/span>the<\/span> <\/span>reversal<\/span> <\/span>of<\/span> <\/span>the<\/span> <\/span>credit institution<\/span>,<\/span> <\/span>if<\/span> <\/span>he<\/span> <\/span>has<\/span> <\/span>to<\/span> <\/span>represent<\/span> <\/span>this<\/span>.<\/span><\/div>\n
The<\/span> <\/span>SEPA direct debit<\/span> <\/span>mandate reference<\/span> <\/span>and<\/span> <\/span>the<\/span> <\/span>creditor identification number<\/span> <\/span>is<\/span> <\/span>communicated<\/span> to <\/span>the<\/span> <\/span>customer<\/span> <\/span>directly<\/span> <\/span>with<\/span> <\/span>the<\/span> <\/span>order confirmation<\/span>.<\/span><\/div>\n
In <\/span>addition<\/span>, <\/span>the<\/span> <\/span>customer<\/span> <\/span>has<\/span> <\/span>the<\/span> <\/span>possibility<\/span> <\/span>to<\/span> <\/span>visit<\/span> <\/span>the<\/span> <\/span>goods<\/span> <\/span>directly<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>seller<\/span> <\/span>on<\/span> the <\/span>spot<\/span>,<\/span> <\/span>to<\/span> <\/span>buy<\/span> <\/span>and<\/span> <\/span>to<\/span> <\/span>take<\/span>. <\/span>In<\/span> <\/span>this<\/span> <\/span>case<\/span>, <\/span>the<\/span> <\/span>purchase<\/span> is <\/span>not<\/span> <\/span>covered<\/span> <\/span>by<\/span> <\/span>the<\/span> <\/span>distance selling Act<\/span>.<\/span><\/div>\n
Special orders<\/span> <\/span>are<\/span> <\/span>payable<\/span> <\/span>in<\/span> <\/span>advance<\/span> <\/span>and<\/span> excluded <\/span>from<\/span> <\/span>the<\/span> <\/span>Exchange<\/span>.<\/span><\/div>\n<\/div>\n

13<\/span>. L<\/span>iability<\/span> <\/span>for<\/span> <\/span>defects<\/span> of <\/span>our<\/span> <\/span>Internet pages<\/span><\/h3>\n
We<\/span> <\/span>cannot<\/span> <\/span>guarantee<\/span> <\/span>that<\/span> <\/span>our<\/span> <\/span>website<\/span> <\/span>meet<\/span> <\/span>your<\/span> <\/span>requirements<\/span> <\/span>and<\/span> <\/span>are<\/span> <\/span>at<\/span> <\/span>all<\/span> <\/span>times<\/span>, <\/span>uninterrupted<\/span>, <\/span>timely<\/span>,<\/span> <\/span>secure<\/span> <\/span>and<\/span> error-<\/span>free<\/span> <\/span>at<\/span> <\/span>your<\/span> <\/span>service<\/span>.<\/span> <\/span>You<\/span> <\/span>use<\/span> <\/span>these<\/span> <\/span>sites<\/span> <\/span>at<\/span> <\/span>your<\/span> <\/span>own<\/span> <\/span>risk<\/span>.<\/span> <\/span>We<\/span> do not <\/span>assume any<\/span> <\/span>liability<\/span> <\/span>as<\/span> to <\/span>the<\/span> <\/span>results<\/span> <\/span>that<\/span> <\/span>can<\/span> <\/span>be<\/span> <\/span>achieved<\/span> <\/span>through<\/span> <\/span>the<\/span> <\/span>use<\/span> of <\/span>the<\/span> <\/span>website<\/span>, <\/span>and<\/span> <\/span>nor<\/span> <\/span>for<\/span> <\/span>the<\/span> <\/span>accuracy<\/span> of <\/span>the<\/span> <\/span>information<\/span> <\/span>presented<\/span>.<\/span><\/div>\n
<\/div>\n

14<\/span> P<\/span>rotection<\/span> <\/span>of<\/span> <\/span>intellectual<\/span> <\/span>property<\/span><\/h3>\n
All<\/span> <\/span>displayed information<\/span>,<\/span> <\/span>photos<\/span>,<\/span> <\/span>videos<\/span>,<\/span> <\/span>drawings<\/span>,<\/span> <\/span>sounds<\/span>, etc.<\/span>, <\/span>as well as<\/span> <\/span>their<\/span> <\/span>arrangement<\/span> <\/span>on<\/span> <\/span>our<\/span> <\/span>Internet pages<\/span> <\/span>are subject to<\/span> <\/span>the<\/span> <\/span>protection<\/span> <\/span>of the<\/span> <\/span>law<\/span> <\/span>on<\/span> <\/span>copyright<\/span> <\/span>and<\/span> <\/span>other<\/span> <\/span>protection laws<\/span>.<\/span> <\/span>The<\/span> <\/span>contents<\/span> of <\/span>these<\/span> <\/span>Internet pages<\/span> <\/span>may<\/span> <\/span>not<\/span> be <\/span>copied<\/span>,<\/span> <\/span>reproduced<\/span>,<\/span> <\/span>modified<\/span>, <\/span>or<\/span> <\/span>reposted<\/span> to <\/span>other sites<\/span>.<\/span> <\/span>We<\/span> <\/span>publish<\/span> <\/span>include<\/span> <\/span>images<\/span> <\/span>which<\/span> <\/span>are subject to<\/span> <\/span>third party<\/span> <\/span>copyright<\/span>.<\/span> <\/span>Unless<\/span> <\/span>otherwise<\/span> <\/span>noted<\/span>,<\/span> <\/span>all<\/span> <\/span>published<\/span> <\/span>trademarks<\/span> <\/span>are<\/span> <\/span>protected<\/span> by <\/span>trademark law<\/span>.<\/span> <\/span>We<\/span> <\/span>grant<\/span> <\/span>no<\/span> <\/span>license<\/span> <\/span>to<\/span> <\/span>the<\/span> <\/span>use<\/span> <\/span>of our<\/span> <\/span>intellectual<\/span> <\/span>property rights<\/span> <\/span>or<\/span> <\/span>the<\/span> <\/span>third party<\/span>.<\/span><\/div>\n
<\/div>\n

15<\/span>. Governing <\/span>law<\/span><\/h3>\n
It<\/span> <\/span>is<\/span> <\/span>solely<\/span> <\/span>the<\/span> <\/span>law<\/span> of <\/span>the<\/span> <\/span>Federal Republic<\/span> of <\/span>Germany<\/span>.<\/span> <\/span>The<\/span> <\/span>uniform<\/span> <\/span>UN purchasing law<\/span> <\/span>(<\/span>Convention<\/span> <\/span>on<\/span> <\/span>contracts<\/span> <\/span>for<\/span> <\/span>the<\/span> <\/span>international<\/span> <\/span>sale<\/span> of <\/span>article<\/span> <\/span>v.<\/span> <\/span>waived)<\/span> <\/span>and<\/span> <\/span>whose<\/span> <\/span>application<\/span> <\/span>is<\/span> <\/span>expressly<\/span> <\/span>excluded<\/span>.<\/span><\/div>\n
Court<\/span> of <\/span>jurisdiction<\/span> <\/span>and<\/span> <\/span>place<\/span> of <\/span>performance<\/span> <\/span>for<\/span> <\/span>all<\/span> <\/span>disputes arising<\/span> <\/span>from<\/span> <\/span>the<\/span> <\/span>contractual relationship<\/span> <\/span>between<\/span> <\/span>the<\/span> <\/span>customer<\/span> <\/span>and<\/span> <\/span>the<\/span> <\/span>Mobila<\/span> <\/span>GmbH<\/span> <\/span>is<\/span> <\/span>the<\/span> <\/span>seats<\/span> <\/span>of the<\/span> <\/span>seller<\/span>,<\/span> <\/span>unless<\/span> <\/span>the<\/span> <\/span>customer<\/span> <\/span>is<\/span> <\/span>a<\/span> <\/span>merchant<\/span>,<\/span> <\/span>a<\/span> <\/span>legal<\/span> <\/span>person<\/span> of <\/span>under<\/span> <\/span>public<\/span> <\/span>law<\/span> <\/span>or<\/span> <\/span>a<\/span> <\/span>special<\/span> <\/span>fund under<\/span>.<\/span><\/div>\n
<\/div>\n

16<\/span> I<\/span>nformation requirements<\/span><\/h3>\n
During<\/span> <\/span>the<\/span> <\/span>ordering process<\/span>, <\/span>you<\/span> <\/span>make<\/span> <\/span>your<\/span> <\/span>personal<\/span> <\/span>details<\/span> <\/span>that<\/span> <\/span>are<\/span> <\/span>stored<\/span> <\/span>and<\/span> <\/span>made<\/span> <\/span>available<\/span> to <\/span>third party<\/span> <\/span>by<\/span> <\/span>us<\/span>.<\/span><\/div>\n
<\/div>\n

17<\/span> C<\/span>ontact<\/span><\/h3>\n
We<\/span> <\/span>are<\/span> <\/span>available<\/span> <\/span>(by phone) for<\/span> <\/span>you<\/span> <\/span>from<\/span> <\/span>Monday<\/span> <\/span>to<\/span> <\/span>Saturday<\/span> <\/span>from<\/span> <\/span>8<\/span>–<\/span>20<\/span> <\/span>h<\/span><\/span>.<\/span> <\/span>We<\/span> <\/span>ask<\/span> <\/span>any<\/span> <\/span>questions<\/span> <\/span>or<\/span> <\/span>complaints<\/span> <\/span>to<\/span> be <\/span>addressed<\/span> <\/span>at<\/span><\/div>\n
by<\/span> <\/span>E-Mail<\/span>:<\/span> <\/span>info@surfbox.de<\/span> <\/span>or<\/span> <\/span>by<\/span> <\/span>fax<\/span> <\/span>to<\/span> <\/span>0049(0)2364<\/span> <\/span>69493<\/span><\/div>\n
by telephone<\/span> <\/span>to<\/span> <\/span>the<\/span> <\/span>ordering service<\/span> <\/span>Mobila<\/span> <\/span>0049<\/span> <\/span>(0)<\/span> <\/span>2364<\/span> <\/span>6142<\/span> <\/span>or<\/span> <\/span>writing<\/span> <\/span>to<\/span> <\/span>Mobila<\/span> <\/span>Verwaltungs<\/span> <\/span>GmbH<\/span>,<\/span> <\/span>Annabergstr.<\/span> <\/span>164<\/span>,<\/span> <\/span>D<\/span> <\/span>45721<\/span> <\/span>Haltern<\/span> <\/span>am<\/span> S<\/span>ee<\/span>.<\/span><\/div>\n
<\/div>\n

18<\/span> O<\/span>rders<\/span> <\/span>from<\/span> <\/span>non<\/span> <\/span>EU<\/span> <\/span>countries<\/span> <\/span>such as<\/span> <\/span>Switzerland<\/span><\/h3>\n
The<\/span> <\/span>ordering<\/span> <\/span>is<\/span> <\/span>required<\/span> <\/span>to<\/span> <\/span>be paid<\/span> <\/span>in<\/span> <\/span>the<\/span> <\/span>country<\/span> of <\/span>destination<\/span> of <\/span>the<\/span> <\/span>accruing turnover tax<\/span> on <\/span>imports<\/span>.<\/span><\/div>\n<\/div>\n
<\/div>\n
\n

19 Dispute Resolution in matters of consumer
\n<\/strong><\/p>\n

1) Disputes<\/span> with<\/span> EU-wide<\/span> online shopping<\/span> can be<\/span> easily<\/span> solved<\/span> in the future<\/span><\/span>. For this, the<\/span> EU<\/span> adopted Directive<\/span> 2013\/11<\/span> \/<\/span> EU\u00a0<\/span> concerning<\/span> alternative dispute resolution<\/span> in<\/span> consumer affairs<\/span> and\u00a0 a corresponding<\/span> Ordinance (Art<\/span>. 14<\/span> of the<\/span> ODR<\/span> Regulation No<\/span>. 524\/2013<\/span>).<\/span><\/span><\/p>\n

The European Commission<\/span> provides a platform<\/span> for<\/span> online dispute resolution<\/span> (<\/span>OS) which can be assessed at <\/span>http:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/em><\/p>\n

<\/div>\n
(2) We are neither obligated nor willing to participate in dispute settlement proceedings before a dispute resolution body.<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The following terms and conditions apply to all items on our website surfbox.de and www.box2000.com. 1 Conclusion of the contract On this portal can be contracted only in German language. Specify a binding offer at the MOBILA Verwaltungs GmbH if you have go through the online ordering process by entering the information there required and…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":251,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nGeneral terms and conditions - Premium roof box made of GRP by Mobila<\/title>\n<meta name=\"description\" content=\"The following terms and conditions apply to all items on our website surfbox.de and www.box2000.com. 1 Conclusion of the contract On this portal can be\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/surfbox.de\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General terms and conditions - Premium roof box made of GRP by Mobila\" \/>\n<meta property=\"og:description\" content=\"The following terms and conditions apply to all items on our website surfbox.de and www.box2000.com. 1 Conclusion of the contract On this portal can be\" \/>\n<meta property=\"og:url\" content=\"https:\/\/surfbox.de\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Premium roof box made of GRP by Mobila\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T09:20:13+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"18 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/surfbox.de\/#website\",\"url\":\"https:\/\/surfbox.de\/\",\"name\":\"Premium roof box made of GRP by Mobila\",\"description\":\"Mobila GmbH produces premium roof boxes skiboxes & Surf boxes\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/surfbox.de\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/surfbox.de\/en\/general-terms-and-conditions\/#webpage\",\"url\":\"https:\/\/surfbox.de\/en\/general-terms-and-conditions\/\",\"name\":\"General terms and conditions - 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